Privacy Policy

1. Data We Collect

• Contact details you provide via forms (name, email, phone, company).
• Information you share during audits, calls, or written communication.
• Usage data such as pages visited, referrer, browser, and device type.
• Cookies and similar technologies (see Section 5).

2. How We Use Your Data

• To respond to enquiries and deliver our services.
• To send relevant updates, proposals, or follow-ups you've requested.
• To improve our website, content, and offers.
• To comply with our legal and tax obligations.

3. Lawful Basis

We process your personal data under the following lawful bases as defined by the UK GDPR: consent (where you've opted in), contract (to deliver services you've requested), legal obligation, and legitimate interests (to run and improve our business).

4. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties who help us operate our business (e.g. email, CRM, hosting, analytics providers). These parties are contractually required to protect your data and use it only for the purposes we specify.

5. Cookies

Our website uses cookies to remember preferences and measure how the site is used. You can control cookies through your browser settings. Disabling them may affect the functionality of the site.

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

7. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO).

8. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated "Last updated" date.

10. Contact

For questions about this policy or to exercise your rights, contact us at info@visiongrowthsystems.com.